When librarians slam the boards with answers they often use their initials.librarian as a signature. They often get five star ratings as they provide very good answers. The answers are often better than other non-librarian answers as they cater for the options that may be helpful. Take the question on How do I improve the look of my house through landscaping. The librarians answer won over a landscaper because it offered site where a person can research what they want and ideas to help them decide what they like best. This is simple but very valuable to the clients but it is second nature to most librarians. Our library is very busy at present but I think it would be a great way to advertise the value and expertise of libraries and librarians by answering questions on Answer Boards.
With our latest Library Management System upgrade came the ability for the public to rate and review any item in our catalogue. This is very valuable because people love to read books that have been recommended, (it would be great if libraries has some method of sharing reviews and rating services as this increase quantity and the value of any average ratings). This has been proven at our library by using a small pyramid stand where recommended books are shelved with a small slip with a written recommendation on it as well as who recommended it. I have seen people look over the whole stand go away and come back to find something off the stand on their third attempt. They really wanted to pick something from the stand.
I believe the public would most likely want to rate many of our other services such as storytime, lapsit, author visits, databases provided, our Inter Library Loans service and of course service from desk staff. I am not sure what is the best way to do this yet.
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