SlideShare looks like a valuable site to create slide shows for public use. I found a wonderful slide show on Web 2.0 on the site. At the library we could use slide shows to show off pictures of past events and to promote new events and tools. Also SlideShare slide shows could be used to teach clients about tools the library offers. Wow, there are heaps of Web 2.0 free applications out there as shown by the slide show link from the PLN web 2.0 course site. I think it will take me some time and a little more study to figure out the best way to utilise web 2.0 technology. The one thing that I am sure of is that our library will be considering and researching how to make the best use of web 2.0 applications on an ongoing basis.
I would like to find the best way to have a calendar (maybe Google Docs) that we can customise so that we can place our library events onto for all of our 13 libraries. It would be great if the remote libraries can access this calendar to update their events including pictures of the last event. It would be best to have a standard template to keep uniformity on the calendar.
Google Docs could be used to create an online support centre for our Systems team. It would great to be able to place answers to repeat questions or repeat problems so that they could be accessed from anywhere. Then our Systems team of 4 could access these from the internet at any of our remote sites to help with troubleshooting problems as they arise. Google docs could also be used to store files that remote staff have placed their when placing a helpdesk call. These files would include screen dumps on any error messages and step by step notes of exactly what the problem is and how it occurred. Again these documents could have the answers added to them and become part of the support documentation for Systems staff.
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